shopping guide

<About payment>

Our online shop accepts the following payment methods.

■Credit card payment

You can use the following credit cards.
VISA, MasterCard, American Express, JCB, Diners Card

■Bank transfer

After confirming your order, we will contact you via email regarding the transfer.
*When using points, etc., the amount in the automatically sent confirmation email may differ from the amount at the time of transfer.
Please transfer the amount stated in the email you will receive from our store later.
●The transfer fee is to be paid by the customer.
●Please make the payment within 5 days of placing your order.
●We will ship the item as soon as the payment is confirmed.
●Please be careful not to lose your copy of the transfer.

<Bank account for transfer>
Suruga Bank Ito Branch Account: Ordinary 81324
Name: Yu) Maruya Seleccion Ograhideo

■Other payment methods

You can use the following ID payments.

・paypal

・Shop Pay

・Google Pay

・Apple Pay

<Shipping fee>

Nationwide shipping 660 yen
Free shipping for purchases over 11,000 yen (tax included)
(*Excluding Okinawa, remote islands, and Hokkaido)

<Shipping fee to Hokkaido>
1,430 yen

<Shipping fee to Okinawa Prefecture>
1,910 yen

* Additional shipping charges may apply to remote islands and some areas.

<Shipping>

Delivered by Yamato Transport courier service.

Products in stock in store...Orders placed before 2:00 pm will be shipped the same day.Products ordered from other manufacturers...will arrive and be shipped the next day at the earliest (excluding Saturdays, Sundays, holidays, and business holidays)
In the unlikely event that the item is still in production...we will inform you of the completion date, etc.

*If it is difficult to order for a long time, we will make every effort to reflect this on the page in advance, but there may be times when the manufacturer's stock ends and you will have to wait.
We apologize for the inconvenience, but thank you for your understanding.

We will inform you of the delivery schedule via confirmation email.

<Request regarding delivery>

・We will notify you of the delivery date in your order confirmation email, but if you are absent, please contact the Yamato Transport office listed on the absence slip within 6 days .
・If you will be away for a long period of time, your luggage will be returned to our store. You may be charged for the shipping costs incurred in that case, as well as round-trip shipping costs when resending the item. Thank you for your understanding in advance.

<Returns and cancellations>

Have a look at this

<About overseas delivery>

We will respond individually via EMS.
If you wish, please contact us via chat or the contact form.